As anyone who runs their own business will know, success does not come easily. Tracey Miller, confidence performance coach and owner of Bigger Brighter Bolder, was extremely busy running her business, and did not have time to think about clothes or shopping.


Tracey says “I was never very good at clothes shopping at the best of times but when you shift from full time employment to running your own business you have even less time and so making the right decisions quickly become even more important. That additional pressure put me off completely! “  Although Tracey knew which colour suited her, she wasn’t completely sure on which style and shapes of clothes would best work for her. She also thought that to buy loads of new clothes would mean spending lots of money, and as all the vast majority of her income was being invested back into business projects, this was preventing her from moving forward. She was stuck.


The solution came as a birthday present for Tracey from her family. Victoria worked with Tracey firstly to understand her style and shape. Tracey is a tall natural hourglass shape, and knowing how to dress for her shape was the first step in simplifying the mystery of clothes shopping for her. Victoria also worked with Tracey to understand the image she wanted to portray through her business. Like most women, she had her own unique idea of what she wanted and she needed a different look for different situations; from casual and relaxed, to smart and businesslike.  


Victoria then took Tracey on a shopping trip to charity shops and recycling centres. “I was very skeptical,” says Tracey. “I think I had been in one charity shop before and I left pretty quickly. It was, how shall I say it, overwhelming..!   Victoria was patient and “broke me in gently” whilst taking time to explain the ethical and economic benefits of shopping in this way.”  After half a day’s well organised shopping, including a gorgeous breakfast, Tracey ended up with 3 dresses, a coat, two cardigans, a top and a beautiful leather bag. All she spent that day was £71..!!


“I couldn’t believe how successful the day was. Not only did I end up with some great clothes, I also managed to get some labels, like Jigsaw and Ghost, that I love. Everything was in the perfect colour and style for me, thanks to Victoria’s expert eye and I have to say, for someone who doesn’t much like shopping, I loved the experience. Victoria is patient and really fun to be around.  


I would recommend this experience to anyone who is either unsure about what they look good in or who wants gorgeous labels on a budget. Victoria is a master at making you look and feel good about yourself.”​


Case Study 2:  Day out with Tracey..

Tracey Miller

Bigger Brighter Bolder


Victoria Lochhead - Personal Stylist

I love being a personal stylist and helping my clients feel more confident in their style choices.  Having been introduced to jumble sales and charity shops from a young age, I show my clients how to look great and feel confident in pre-loved fashion as well as utilising what they already have hanging in the wardrobe at hom.  Read more about our story and what makes a consultation with us a unique experience.....


“Victoria Lochhead has been an absolute saviour.  Victoria was so gentle with me and so enlightening. If Victoria can make me feel and look good, then she really can help anyone” Margaret


“This session has unleashed the inner me! I feel more confident, enjoy colours more & wear clothes that make me look great!” Claire



Frankie & Ruby is a sustainable personal styling image consultancy business.  We offer styling sessions both in person and in our online courses.


We are based in Newbury, Berkshire, UK and work throughout Berkshire, Oxfordshire, Wiltshire, and Hampshire.  We are perfectly placed for clients visiting from Newbury. Reading, Basingstoke, Oxford, Hungerford, Marlborough, Swindon, Andover, Salisbury, Theale, Thatcham, Overton, Whitchurch, Didcot, Wantage, Abingdon, Pangbourne, Tilehurst, Streatley, Goring on Thames, Wokingham, Mortimer, Woolhampton, Aldermaston, Winchester and Tadley although clients do travel from further afield.


Find out more about personal colour analysis consultations, style analysis consultations, dress agency open house dates and group days and events on our website, or explore our range of online style courses.

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